Thermal Head Spa Cap

1. Free Shipping

We offer free shipping on all orders, regardless of order value or destination.

There are no hidden fees or additional shipping costs.

2. Shipping Timeline

The estimated shipping timeline varies by product.

Each product’s estimated delivery time will be mentioned on the product page.

We strive to deliver your order as quickly as possible, but delays may occur due to unforeseen circumstances.

3. Order Processing Time

Orders are processed within maximum 2 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking details (if applicable).

4. Tracking and Delivery

If tracking is available for your order, you will receive an email with the tracking number once your package is shipped.

Delivery times depend on your location and the product ordered.

If you do not receive your order within the estimated timeframe, please contact us at support@havershop.com.

5. Delays and Unforeseen Circumstances

We are not responsible for delays caused by customs, weather conditions, or other factors beyond our control.

In case of any significant delay, we will inform you via email.

6. Incorrect Address & Failed Deliveries

Please ensure that your shipping address is correct at the time of purchase.

If an order is returned due to an incorrect address or failed delivery attempt, re-shipping charges may apply.

1. No Returns, No Exchanges

At Haver Shop, all sales are final, and we do not accept returns or exchanges on any products. Due to the nature of home improvement items, we are unable to accommodate returns for reasons including, but not limited to:

Change of mind

Incorrect size, color, or model selection

Personal preferences

Buyer’s remorse

2. Exceptions

While we do not accept general returns, we will make exceptions in the following cases:

Defective or Damaged Items: If you receive a product that is damaged in transit or defective upon arrival, please contact us at support@havershop.com within 48 hours of delivery. Include clear photos of the product and packaging for assessment.

Wrong Item Sent: If you receive an incorrect item, notify us within 48 hours of delivery so we can resolve the issue promptly.

3. Reporting a Defective or Damaged Item

To initiate a claim for a defective or damaged item, please follow these steps:

Email us at support@havershop.com with your order number, a detailed description of the issue, and clear photos or videos of the damaged or defective product.

Our team will review your request and respond within 3-5 business days.

If approved, we will provide further instructions on the next steps, which may include a replacement or store credit.

4. Order Cancellations

Orders cannot be canceled once they are processed and shipped.

If an order is canceled before shipping, a cancellation fee may apply.